Manage inbound and/or outbound calls
Follow various communication scripts when speaking to a caller
Handle customer engagement
Identify customer needs, answer questions and solve problems
Up-sell products and services when possible
Build sustainable customer relationships
Organize all conversation records
Build product knowledge and Improve performance and hit goals
Near with public transport (mrt, lrt)
Office work hours 8:00 A.M. – 5:00 P.M. Monday – Friday.( Half day on Saturday)
Basic salary up to 2,000-2,500 (depends on experience)
EPF& SOCSO included
Annual leave, emergency leave & Medical leave provided
Promotion for better position
Good communication skills in Bahasa Malaysia OR English (ability to speak in Mandarin will be an added advantage)
Excellent command of spoken and written English
Strong customer service skills, highly motivated team-player.
Applicants should be Malaysian citizens
Good work ethic, well organized and self-motivated.
Able to exceed activity quotas.
Committed, highly motivated and looking forward to an exciting and rewarding career.
Dedicated, results oriented, positive minded individual striving for positive results.
Contact us at: 03-33852417 / 013-9393455
Or email your application to email@example.com